Return Policy

We want you to love your underwear.  Like, reach-for-them-first-every-morning love them.
If it’s not a match, we’ll make it right.

The Basics

You have 30 days from the date of delivery to return eligible items for a refund or exchange.

Eligibility

To be eligible for return, your items must be:

  • Unworn, unwashed, and still in original condition
  • Accompanied by proof of purchase
  • If you ordered a bundle, try on just one pair 

A Quick Heads Up: Final sale items and anything marked unreturnable can’t be returned or exchanged. (We promise to label them clearly - no surprises)

How it Works

  1. Email us at customercare@aketon.shop with your order number and reason for return
  2. We'll send you a return authorization and simple instructions to get things sorted.

No drama. Just good underwear and good service.